Suppliers provide a range of service activities to protect consumer rights and improve customer satisfaction. These include product installation, maintenance, counseling, returns and exchanges, and training.
The importance of after-sales service:
1. Improve customer satisfaction and loyalty: timely and friendly after-sales service can enhance customer experience and win good reputation.
2. Expand marketing channels: Continuous interaction with customers through after-sales service and discovering new marketing opportunities.
3.Establishing a good corporate image: showing corporate professionalism and responsibility. after-sales service
