Pre-sales services usually include the following aspects.
1. Product information consulting: product features, parameters, uses and other detailed explanation and introduction, to answer customer questions.
2. Demand analysis: to understand the actual needs of customers, and put forward practical solutions to help customers choose the best product or service combination.
3. Quotation and Negotiation: Provide detailed price quotations according to customer needs, and conduct the necessary business negotiations and communication of conditions.
4. Product Demonstration: Through on-site demonstration, video demonstration and other forms, so that customers intuitively understand the actual operation of the product.
5. Technical support: provide product technical advice, operational guidance and other technical support services.
